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How to unfreeze your Android and iOS phones

Your smartphone isn’t exactly your computer, even after using it for various purposes. However, there are still some common issues that you might run into, such as a frozen phone. Even if you are using an iOS device or an Android based phone, the problem is common. It is extremely annoying when you go through such troubles and often don’t know what to do. Here are some tips to unfreeze your iPhone and Android phone.

How to unfreeze your iPhone

• Crashes often occur due to issues with the app that leave your phone frozen. At this point, you should force close it. If you’re using iOS 7, double-tap the Home button to bring up the app switcher within the multitasking bar, then swipe left to locate the app that’s frozen, swipe up to throw it off the screen. For those who use iOS 6 home button -> App Switcher -> long press the app icon and when it moves, touch the – button to turn it off.

• If your iPhone is going crazy and not allowing you to access the app switcher, then your best option is to restart your phone. Press and hold the sleep button located at the top of your phone until you see the Slide to power off slider appear. Swipe right to turn off the phone. To turn your phone back on, you need to press the sleep button again until the Apple logo appears.

• If you are facing a situation where your iPhone is not responding to your touches, then you need to force restart it. Press and hold the sleep button + home button until you can see the Apple logo on the screen. After a few minutes, your iPhone will be working as before.

• Another way to prevent your iPhone from freezing is to restore factory settings or default settings. However, be careful as you could lose all the data on your phone, so it is advisable to back up your data before attempting a factory reset. Settings->General->Reset->Reset all settings. Now, as soon as you are done with all this, your phone will go back to factory settings and everything including your apps and extra software will be erased.

• You can also opt for iTunes restore by connecting your phone via USB to your system. A list of devices will appear from which you need to select your phone. Summary tab->Restore iPhone option, it will start a backup of all settings. As soon as you are done, download and install fresh iOS and then apply the default settings. To restore your data, go to Backups -> Restore Backup.

How to unfreeze your Android phone?

Force-close an application:

• First of all, you need to force close the app that is causing problems, swipe to reveal the tab->Select the app you want to close by tapping the stop button. If you can’t see the app in the given list, go to the top right corner and look for Show cached processes.

• You can even try to force shutdown and press power button + volume up button until the screen turns off. Turn on by pressing the power button. If you have trouble using the volume up button, use the volume down button.

• If your Android has a removable battery, you can remove the back cover of your phone and take out the battery. After a few seconds replace the battery and close the battery cover, now turn your phone back. However, remember to use this method when nothing else works to unfreeze your Android phone.

• Another way to unfreeze your phone is to try the factory reset method. Restoring your phone to factory defaults might help you get rid of the phone freezing issue. However, before you start the factory reset process, you should backup your phone by connecting it to your system via USB.

• For factory reset, go to Settings->Backup->Reset and locate Factory data reset, touch it. A confirmation is required to continue. Once you have confirmed, the factory reset process will begin.

Performing the steps mentioned above will ensure that the phone will get rid of the phone freezing issue. However, if it happens again, you should contact a tech expert.