Virtual communication: Getting the job done remotely

Digital Marketing

Use body language to make an impression

Nonverbal communication is a great tool to help you stand out from the crowd. Too often, people don’t realize that body language makes up 55% of the initial impression made. This is definitely essential during the interview process. Smile and use gestures when speaking to appear enthusiastic and pleasant. By listening, not in a thoughtful way to show that you are engaged. If the interview takes place over the phone, be equally mindful of providing comments like “Uh-huh” and “I understand” when the other person is speaking. Finally, don’t forget to sit up straight; Slouching will make you appear unprofessional, sloppy, and overly casual. Talking sitting down and walking upright will exude confidence (even if you don’t feel very confident).

Preparation is key

In addition to the homework you need to do before any job interview (ie research company culture, prepare answers to common interview questions), you should also think about how to answer questions related to remote work. For example: Have you ever worked remotely? How will you interact with your team virtually? What do you think are the biggest challenges of working from home and how will you overcome them? Being able to answer unexpected questions in a safe matter will go a long way in getting you the job. Be sure to minimize “insecure” words like “um, uh, I like it and you know” which can indicate that you don’t feel very confident. Research has shown that using too many of these filler words will make you sound insecure and lacking in confidence.

Punctuality is still important

Keeping your interviewer waiting is the easiest way to make a bad impression. Try to be seated in front of your computer at least ten minutes before your interview is scheduled so you have time to check your technology and collect yourself. Please “arrive” to the interview (ie click on the link) approximately one to two minutes before the scheduled start time. Also make sure to download the app if you have never used it before. Do this ahead of time.

Taking a break is more important than ever

When answering interview questions, insert short, strategic pauses into your speech. Pausing can help you slow down and keep your message clear and easy to understand. This is especially important in remote communication, as audio delays and overlapping can make speech difficult to understand. Pausing also helps project an image of confidence and professionalism, and gives your interviewer time to digest your message as you speak.

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